
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales executives for further development and closure.
- Close sales and achieve quarterly quotas.
- Research accounts, identify key players and generate interest.
- Maintain and expand your database of prospects within your assigned territory.
- Team with channel partners to build pipelines and close deals.
- Perform effective online demos to prospects.
- Previous experience in an outbound call centre or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Good organisational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
- Proven inside sales experience.
- Track record of over-achieving quota.
- Strong phone presence and experience dialling dozens of calls per day.
- Proficient with corporate productivity and web presentation tools.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multitask, prioritise, and manage time effectively.
Ahmedabad - India
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Support Team,
Whiteice Network | 360° Recruitment Service Provider
whiteicenetwork.in | whiteicenetwork@gmail.com | #whiteicenetwork
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