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Thursday, August 13, 2026

Audio-Visual (AV) Service Engineer – WNAAVSE13082026 | Hiring Now Service Engineer | AV & Unified Communication Solutions | Installation, Commissioning, Troubleshooting & Technical Support | UK-Based MNC | Service Engineer Jobs | Apply Now | AI | Bengaluru (Bangalore) and Hyderabad India...#WhiteiceNetwork, #ServiceEngineer, #AVServiceEngineer, #TechnicalSupportEngineer, #AVTechnology, #UnifiedCommunication, #AudioVisualSolutions, #AVTechnologyIndustry, #ITTechnology, #CommunicationTechnology, #DiplomaEngineering, #ElectricalEngineering, #ElectronicsEngineering, #Bengaluru, #Bangalore, #Hyderabad, #India

We would like to take this opportunity to introduce

Whiteice Network | 360° Recruitment Service Provider as an emerging Recruitment Company based at Ahmedabad - Gujarat | INDIA.

We have a position matching your profile. Requirement is as follows.

Before Applying For This Position, Please Read Full Description Carefully....

Audio-Visual (AV) Service Engineer – WNAAVSE13082026

Company Overview

The Company is a UK-based Multinational (MNC) specializing in Audio-Visual (AV) Technology and Unified Communication Solutions. It designs and delivers innovative conferencing, collaboration, and workplace communication products, including professional cameras, audio devices, conferencing systems, and AV connectivity solutions. Serving businesses across corporate, education, healthcare, and commercial sectors, the company is recognized for its technology-driven approach, high-quality products, and commitment to enabling smart workplaces, seamless collaboration, and digital transformation.

Job Overview

As a Service Engineer, you will be responsible for the installation, commissioning, troubleshooting, maintenance, and technical support of professional Audio-Visual (AV) and Unified Communication solutions at customer locations. The role involves diagnosing hardware and system issues, performing preventive and corrective maintenance, and ensuring the seamless operation of conferencing, collaboration, and workplace communication systems. You will work closely with customers, the technical support team, and project engineers to deliver timely service, maintain high customer satisfaction, and ensure optimal system performance. This position offers an excellent opportunity to work with advanced AV technologies in a dynamic, customer-focused, and innovation-driven multinational environment.

Key Responsibilities

Install, configure, commission, and test professional Audio-Visual (AV) and Unified Communication (UC) systems at customer locations.
Perform site surveys and assess installation requirements before project execution.
Integrate conferencing, collaboration, and workplace communication systems with existing IT infrastructure.
Configure professional AV equipment, including PTZ cameras, conference cameras, microphones, speakers, displays, projectors, LED walls, and control systems.
Install and configure video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and other collaboration solutions.
Diagnose and troubleshoot hardware, software, firmware, networking, and AV system issues using appropriate diagnostic tools.
Provide onsite and remote technical support to customers for system installation, operation, and maintenance.
Perform preventive maintenance, routine inspections, and health checks to ensure maximum system uptime and reliability.
Execute corrective maintenance and replace faulty components to restore system functionality with minimal downtime.
Conduct firmware updates, software upgrades, system calibration, and performance optimization.
Perform end-to-end testing and validation of installed AV and UC systems before project handover.
Train customers and end users on system operation, basic troubleshooting, and best practices.
Coordinate with Project Engineers, Technical Support, Sales, and OEM partners for smooth project execution and issue resolution.
Respond promptly to customer service requests while meeting committed Service Level Agreements (SLAs).
Maintain detailed installation reports, commissioning records, service reports, maintenance logs, and technical documentation.
Update CRM and service management systems with accurate service activities, issue status, and resolution details.
Monitor spare parts, tools, warranty claims, and replacement requirements for efficient field service operations.
Ensure compliance with company quality standards, customer specifications, and workplace safety guidelines during all service activities.
Support system upgrades, product enhancements, and equipment replacement projects.
Analyze recurring technical issues, perform root cause analysis, and recommend long-term corrective actions.
Build and maintain strong customer relationships by delivering professional, timely, and high-quality technical support.
Collaborate with internal engineering and product teams by sharing customer feedback and field performance insights.
Keep up to date with the latest Audio-Visual technologies, Unified Communication platforms, networking concepts, and industry best practices.
Travel to customer locations for installations, maintenance, emergency service calls, and technical support as required.
Continuously improve service quality, operational efficiency, first-time fix rate, and overall customer satisfaction through proactive support and technical excellence.

Key Skills

Strong knowledge of professional Audio-Visual (AV) systems, Unified Communication (UC) solutions, and workplace collaboration technologies.
Hands-on experience in AV system installation, configuration, integration, commissioning, testing, and maintenance.
Proficiency in video conferencing platforms, including Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and similar collaboration solutions.
Expertise in configuring and supporting PTZ cameras, conference cameras, microphones, speakers, displays, projectors, LED video walls, and AV control systems.
Strong troubleshooting skills for hardware, software, firmware, networking, and AV system-related issues.
Good understanding of networking concepts, including TCP/IP, LAN, WAN, Wi-Fi, VLAN, QoS, AV over IP (AVoIP), and Dante.
Experience in preventive and corrective maintenance, firmware upgrades, software updates, and system performance optimization.
Ability to read and interpret technical drawings, AV schematics, wiring diagrams, and installation documentation.
Strong analytical, diagnostic, and root cause analysis skills for resolving complex technical problems.
Excellent onsite and remote technical support skills with a strong customer service orientation.
Proficiency in preparing service reports, maintenance records, commissioning documents, and technical documentation.
Strong communication, interpersonal, and presentation skills with the ability to train and support end users.
Ability to coordinate effectively with project engineers, technical support teams, OEM partners, vendors, and cross-functional teams.
Strong organizational, planning, and time management skills with the ability to meet Service Level Agreements (SLAs).
Knowledge of workplace safety standards, quality procedures, and compliance requirements for field service operations.
Commitment to continuous learning and staying updated with the latest AV technologies, Unified Communication platforms, and industry best practices.

Knowledge School of Whiteice Network (KSWN)

If you are looking for Interview Preparation, Interview Questions and Answers, and Detailed Research related to this Job Role, Industry and Products please visit our Knowledge School blog...

https://kswn360.blogspot.com

Salary

₹40000/- to ₹70000/- pm (Best in the Industry for Qualified Candidate)

Industry

Commercial Audio-Visual (AV) Industry

Age Limit

Maximum 40 Years

Gender Preference

Male Only

Education

Any B.E. / B.Tech / Diploma in Electronics Engineering, Electronics & Communication Engineering (ECE), Electrical Engineering, Instrumentation Engineering, Information Technology (IT), Computer Engineering, Computer Science Engineering, Mechatronics Engineering, Telecommunication Engineering, or Audio Engineering with relevant experience in Professional Audio-Visual (AV) Systems, Unified Communication (UC), Video Conferencing, or Technical Field Service. Industry certifications such as CTS (Certified Technology Specialist), CTS-I, Microsoft Teams Rooms (MTR), Zoom Rooms, Cisco Webex, Crestron, Extron, Q-SYS, Dante, Biamp, CCNA, CompTIA Network+, or other AV/Networking certifications will be an added advantage. Basic knowledge of TCP/IP Networking, AV over IP (AVoIP), VoIP, LAN/WAN, system integration, and workplace collaboration technologies is preferred. Priority will be given to candidates with experience in the Commercial Audio-Visual (AV) Industry, Unified Communication Solutions, AV System Integration, Enterprise Collaboration, Smart Office Solutions, Corporate IT Infrastructure, Digital Signage, Professional Electronics, Workplace Technology, or System Integration projects.

Experience

Any candidate with 1 to 5 Years of experience in the Commercial Audio-Visual (AV) Industry / AV System Integration / Unified Communication (UC) / Video Conferencing / Enterprise Collaboration / Professional Electronics with hands-on experience in Installation, Commissioning, Troubleshooting Maintenance of Professional AV and UC solutions. Minimum 1 to 2 years of Field Service / Customer Support Experience handling Onsite Installations, Preventive and Corrective Maintenance, and Technical Support Activities. Experience in Configuring and Supporting Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, PTZ cameras, conference cameras, microphones, speakers, displays, projectors, LED walls, AV control systems, and workplace collaboration technologies will be preferred. Strong exposure to hardware and software troubleshooting, networking (TCP/IP, LAN, Wi-Fi), AV over IP (AVoIP), firmware upgrades, system integration, and customer technical support is essential. Experience in preparing service reports, maintaining technical documentation, coordinating with project teams, and achieving Service Level Agreements (SLAs) is highly desirable. Experience working with international clients, multinational organizations, or OEMs will be an added advantage. Priority will be given to candidates with experience in the Commercial Audio-Visual (AV) Industry, Unified Communication Solutions, AV System Integration, Enterprise Collaboration, Smart Office Solutions, Corporate IT Infrastructure, Digital Signage, Professional Electronics, Workplace Technology, and System Integration projects.

Location

Bengaluru (Bangalore), Hyderabad | India

Note

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How to Apply

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Support Team,

Whiteice Network | 360° Recruitment Service Provider

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Call Us / Text Us on : 9510356364

Related Keywords

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If this position does not match your current skills, experience, location preference, or salary expectations, we kindly request you not to apply for this position...
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Wednesday, August 12, 2026

Import Documentation Executive – WNMIDE12082026 | Hiring Now Import Documentation Executive | Import Operations & Customs Clearance | International Trade & Logistics Documentation | Laser & CNC Machinery | Engineering & Machine Manufacturing | Import Export Jobs | Apply Now | AI | Ahmedabad, Gujarat, India...#WhiteiceNetwork, #ImportDocumentationExecutive, #ImportExecutive, #EXIMExecutive, #LaserMachinery, #CNCMachinery, #ImportLogistics, #EngineeringManufacturing, #MachineManufacturing, #IndustrialMachinery, #BCom, #MCom, #MBAInternationalBusiness, #Ahmedabad, #Gujarat, #India

We would like to take this opportunity to introduce

Whiteice Network | 360° Recruitment Service Provider as an emerging Recruitment Company based at Ahmedabad - Gujarat | INDIA.

We have a position matching your profile. Requirement is as follows.

Before Applying For This Position, Please Read Full Description Carefully....

Import Documentation Executive – WNMIDE12082026

Company Overview

The Company is an established Engineering and Machine Manufacturing Organization specializing in the design, development, and production of advanced Laser and CNC Machinery. Its product portfolio includes CO2 Laser Machines, Fiber Laser Machines, CNC Routers, Digital Printing Systems, Laser Engraving Machines, and Laser Marking Machines that cater to diverse industrial applications. By combining engineering expertise, modern manufacturing practices, and continuous technological innovation, the company delivers high-performance solutions that enhance productivity, accuracy, and operational efficiency. With a strong focus on product quality, customization, reliable after-sales support, and long-term customer partnerships, the organization has earned a reputation as a trusted solution provider in the industrial machinery and manufacturing sector.

Job Overview

The Company is seeking a detail-oriented Import Documentation Executive to manage Import Documentation, Shipment Coordination, Customs Clearance Support, and Logistics Records for its Laser and CNC Machinery business. The role involves coordinating with Overseas Suppliers, Freight Forwarders, CHA / Customs Agents, Shipping Lines, Banks, and Internal Teams to ensure smooth and timely import operations. The professional will handle and verify documents such as Commercial Invoices, Packing Lists, Bills of Lading/Air Waybills, Certificates of Origin, and Other Import-Related Documents, while maintaining accurate records and ensuring compliance with applicable import procedures. Candidates with experience in Engineering, Machinery Manufacturing, or Industrial Equipment industries will be preferred.

Key Responsibilities

Prepare, review, verify, and maintain all import-related documentation, including Commercial Invoices, Packing Lists, B/L, AWB, Certificates of Origin, and Insurance Certificates.
Coordinate with overseas suppliers to obtain accurate and complete shipping and import documents within required timelines.
Verify import documents for accuracy, completeness, product details, quantities, values, and compliance before customs clearance.
Coordinate with Freight Forwarders, Shipping Lines, Airlines, and Logistics Service Providers for smooth import shipment execution.
Liaise with CHAs and Customs Brokers to facilitate timely customs clearance of imported machinery, components, spare parts, and materials.
Prepare and coordinate Bills of Entry, import declarations, and other customs-related documentation as required.
Monitor and track import shipments from supplier dispatch to final delivery at the company facility.
Follow up on shipment schedules, cargo arrival, customs clearance, and delivery timelines.
Identify and resolve documentation discrepancies, shipment delays, customs holds, demurrage, and detention issues.
Ensure timely clearance and delivery of imported materials to avoid production delays and additional logistics costs.
Verify HS Codes, product classifications, customs valuation, applicable duties, and taxes for imported goods.
Assist in calculating and verifying import duties, freight charges, logistics costs, and landed costs.
Coordinate with banks and Finance/Accounts teams for LC, import remittances, and other trade finance documentation.
Maintain complete and organized records of import shipments, customs documents, duty payments, and clearance files.
Update ERP systems with accurate import shipment, documentation, and logistics information.
Coordinate with Procurement, Finance, Accounts, Stores, Warehouse, and Production teams for seamless import operations.
Verify and process invoices received from freight forwarders, shipping lines, customs brokers, and logistics vendors.
Prepare MIS reports, shipment status reports, import tracking reports, and management reports as required.
Support internal and external audits by maintaining accurate and readily accessible import documentation.
Ensure compliance with customs regulations, DGFT guidelines, GST requirements, company policies, and applicable international trade regulations.
Stay updated on changes in customs procedures, foreign trade policies, FTAs, Incoterms, duty structures, and import regulations.
Communicate shipment status, delays, risks, documentation issues, and compliance concerns to relevant internal stakeholders.
Coordinate with relevant teams to ensure imported machinery, components, electrical items, spare parts, and other materials are cleared and delivered on time.
Identify opportunities to improve import documentation accuracy, customs clearance timelines, process efficiency, and logistics cost control.
Support continuous improvement initiatives to strengthen import documentation, supply chain coordination, compliance, and overall import operations.

Key Skills

Import Documentation & Compliance – Strong ability to prepare, verify, and maintain import and trade documentation accurately.
Customs Clearance Coordination – Practical knowledge of coordinating with CHAs, customs brokers, and logistics partners for timely clearance.
International Trade Procedures – Good understanding of import processes, international shipping, trade practices, and regulatory requirements.
Import Document Verification – Expertise in checking Commercial Invoices, Packing Lists, B/L, AWB, Certificates of Origin, and related documents.
HS Code & Duty Knowledge – Ability to verify HS Codes, product classification, customs valuation, applicable duties, and taxes.
DGFT & GST Compliance – Working knowledge of DGFT requirements, Foreign Trade Policy, GST on imports, and customs regulations.
Freight & Shipment Coordination – Ability to coordinate with overseas suppliers, freight forwarders, shipping lines, airlines, and logistics providers.
Shipment Tracking & Logistics – Strong capability to monitor import shipments, cargo arrivals, clearance status, and delivery schedules.
Incoterms & Shipping Knowledge – Understanding of Incoterms 2020, international shipping practices, and freight forwarding operations.
LC & Import Payment Documentation – Familiarity with Letters of Credit, import remittances, banking documentation, and trade finance procedures.
ERP & Import Data Management – Proficiency in ERP systems such as SAP, Oracle, Tally, or similar platforms for maintaining accurate records.
MS Excel & MIS Reporting – Strong working knowledge of Excel, MS Office, shipment tracking, and import-related MIS reporting.
Documentation & Record Management – Excellent document control, filing, data accuracy, and audit-readiness skills.
Problem Solving & Follow-Up – Ability to resolve documentation discrepancies, shipment delays, customs issues, and clearance challenges.
Stakeholder Coordination & Communication – Strong communication and coordination skills for working with suppliers, logistics partners, customs agents, and internal departments.
Attention to Detail & Time Management – High accuracy, organizational ability, multitasking skills, and capacity to meet strict import and clearance deadlines.

Knowledge School of Whiteice Network (KSWN)

If you are looking for Interview Preparation, Interview Questions and Answers, and Detailed Research related to this Job Role, Industry and Products please visit our Knowledge School blog...

https://kswn360.blogspot.com

Salary

₹40000/- to ₹70000/- pm (Best in the Industry for Qualified Candidate)

Industry

Machinery Manufacturing Industry

Gender Preference

Male / Female Anyone

Age Limit

Maximum 35 Years

Education

Any Graduate / B.Com / BBA / MBA (International Business) / MBA (Logistics & Supply Chain) / PGDM (International Business) / M.Com / Relevant qualification in International Trade / Logistics / Supply Chain Management / Import-Export Management / Commerce can apply. Candidates with specialization in International Business / Import-Export Management / Foreign Trade / Logistics / Supply Chain Management / Customs & Trade Compliance will be given priority. Knowledge of import documentation, customs clearance, Incoterms, HS Codes, Letter of Credit (LC), and Foreign Trade Policy (FTP) is preferred. Certification in EXIM / International Trade / Customs Clearance / Logistics / Supply Chain Management / ERP Systems will be an added advantage. International Business / Import-Export Management / Foreign Trade / Logistics Management / Supply Chain Management / Commerce / Relevant Field on Priority.

Experience

Minimum 2 to 5 Years of experience as an Import Documentation Executive in Import Documentation / Import Operations / International Trade / Customs Clearance / Logistics Coordination / Freight Forwarding / Supply Chain Management / EXIM Operations / Related Functions is required. Experience in Machinery Manufacturing / Machinery Ancillaries Manufacturing / Engineering / Petrochemicals / Industrial Manufacturing / Engineering Products / Raw Material Imports / Multinational Manufacturing Organizations will be given preference. Candidates with hands-on experience in Import Documentation, Customs Compliance, Shipment Coordination, Supplier Management, and International Logistics Operations will be preferred.

Location

Ahmedabad - Gujarat | India

Note

Earn Extra Income by referring

Job Seekers or Companies to us.

Work From Home (WFH) with Whiteice Network…

How to Apply

Call us on mention numbers OR Mail Us with the Subject Line Import Documentation Executive

For more knowledge follow us on LinkedIn

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https://t.me/OnlyyJobs

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Apply Now...

Support Team,

Whiteice Network | 360° Recruitment Service Provider

whiteicenetwork.in | jobs@whiteicenetwork.in | #whiteicenetwork

Call Us / Text Us on : 9510356364

Related Keywords

Whiteice Network, Import Documentation, Import Documentation Executive, Import Executive, Import Operations, Import Coordinator, Import Documentation Officer, Import Documentation Specialist, Import Logistics Executive, Import Clearance Executive, Import Compliance, Import Operations Management, Import Shipment Coordination, Import Logistics, Import-Export Operations, EXIM Operations, EXIM Executive, EXIM Documentation, International Trade, Foreign Trade, Global Trade, Cross-Border Trade, International Logistics, International Shipping, International Procurement, Global Procurement, Supply Chain Management, Supply Chain Coordination, Global Supply Chain, Logistics Operations, Logistics Coordination, Freight Forwarding, Freight Management, Freight Documentation, Ocean Freight, Sea Freight, Air Freight, Shipment Coordination, Shipment Tracking, Shipment Planning, Cargo Management, Cargo Tracking, Cargo Clearance, Customs Clearance, Customs Compliance, Customs Documentation, Customs Coordination, Customs Regulations, Import Compliance, Trade Compliance, Regulatory Compliance, International Trade Regulations, Import Procedures, Import Declarations, Trade Documentation, Shipping Documentation, Documentation Management, Documentation Control, Documentation Verification, Documentation Accuracy, Commercial Invoice, Packing List, Bill of Entry, Bill of Lading, B/L, Air Waybill, AWB, Certificate of Origin, Insurance Certificate, Import License, Delivery Order, IEC Code, HS Code, HS Code Classification, HSN Classification, Tariff Classification, Customs Duty, Import Duty, Import Taxation, Duty Calculation, Customs Valuation, Landed Cost Analysis, Landed Costing, Freight Charges, Logistics Cost Management, Letter of Credit, LC Documentation, Trade Finance, Import Payments, Bank Remittances, Duty Payments, Import Banking, FTA, Free Trade Agreement, EPCG, Advance Authorization, Incoterms 2020, FOB, CIF, EXW, DDP, Customs Broker Coordination, CHA Coordination, Customs House Agent, Customs Brokerage, Freight Forwarder Coordination, Shipping Line Coordination, Airline Coordination, Vendor Coordination, Supplier Coordination, Supplier Management, Overseas Supplier Coordination, Stakeholder Management, Container Tracking, In-Transit Shipment Management, Pre-Alert Documentation, Demurrage Management, Detention Management, Shipment Delay Resolution, Customs Hold Resolution, Procurement Support, Material Imports, Machinery Imports, Machine Component Imports, Raw Material Imports, Spare Parts Imports, Industrial Equipment Imports, Engineering Imports, Manufacturing Imports, Laser Machinery Imports, CNC Machinery Imports, CO2 Laser Machine, Fiber Laser Machine, CNC Router, Digital Printing Systems, Laser Engraving Machines, Laser Marking Machines, Engineering Manufacturing, Machine Manufacturing, Industrial Manufacturing, Manufacturing Industry, Customs EDI, ICEGATE, ERP Systems, SAP, Oracle ERP, Tally ERP, MS Excel, Advanced Excel, MIS Reporting, Import MIS, Data Management, Record Management, Documentation Management, Audit Documentation, Import Audit, Customs Audit, Regulatory Filings, Compliance Reporting, Invoice Verification, Shipment Status Reporting, Import Cost Analysis, Problem Solving, Decision Making, Attention to Detail, Organizational Skills, Time Management, Communication Skills, Coordination Skills, Multitasking Ability, Vendor Management, Process Improvement, Operational Efficiency, Supply Chain Efficiency, Documentation Compliance, Customs Clearance Support, Logistics Documentation, Import Records, Shipment Records, Trade Compliance Documentation, International Sourcing, Trade Operations, Global Logistics.

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