- Manage end-to-end export documentation for agricultural commodity shipments from order confirmation to final dispatch.
- Prepare, review, and verify export documents including Commercial Invoice, Packing List, Bill of Lading (B/L), Airway Bill (AWB), Shipping Bill, and Certificate of Origin.
- Prepare commodity-specific certificates such as Phytosanitary Certificate, Fumigation Certificate, Health Certificate, Quality Certificate, Weight Certificate, Insurance Certificate, and Certificate of Analysis.
- Ensure all export documents comply with customer requirements, Letter of Credit (LC) terms, INCOTERMS, destination country regulations, and international trade standards.
- Handle Letter of Credit (LC), DP, DA, and TT documentation in accordance with UCP 600 guidelines.
- Coordinate with banks for LC negotiation, export documentation, payment realization, BRC, EDPMS closure, and other export finance activities.
- Coordinate with freight forwarders, shipping lines, airlines, transporters, and Customs House Agents (CHA) for timely shipment execution.
- Arrange container bookings, shipment schedules, cargo movement, container stuffing, and transportation planning.
- Prepare shipping instructions, verify Bills of Lading, and coordinate amendments whenever required.
- Monitor shipment status from warehouse to destination and provide timely updates to customers and internal stakeholders.
- Liaise with Customs, DGFT, APEDA, FSSAI, inspection agencies, and other regulatory authorities for export clearances and approvals.
- Ensure compliance with DGFT, Customs, RBI, GST, APEDA, export licensing requirements, and international trade regulations.
- Process Shipping Bills, export declarations, statutory filings, and other government documentation.
- Coordinate with Sales, Procurement, Production, Quality, Warehouse, Dispatch, Finance, and Accounts teams for smooth export execution.
- Communicate with overseas customers regarding shipment schedules, documentation, payment status, and export-related queries.
- Resolve documentation discrepancies, customs issues, banking queries, shipment delays, and logistics-related concerns promptly.
- Maintain accurate physical and digital records of export documents for audits, regulatory compliance, and future reference.
- Perform pre-shipment and post-shipment document verification to ensure error-free export documentation.
- Track export timelines and ensure timely submission of all statutory, customer, and banking documents.
- Support export incentive documentation including RoDTEP, Duty Drawback, EPCG, Advance Authorization, and other applicable schemes.
- Prepare export reports, shipment status reports, compliance reports, and documentation MIS for management.
- Stay updated on changes in export policies, customs procedures, international trade regulations, and country-specific import requirements.
- Ensure confidentiality, document control, and compliance with company policies and quality standards.
- Identify and implement improvements in export documentation processes to enhance efficiency and minimize errors.
- Deliver exceptional customer service by ensuring timely, compliant, and hassle-free export documentation and shipment execution.
- Strong expertise in export documentation and end-to-end international trade operations.
- Proficiency in preparing and verifying Commercial Invoices, Packing Lists, Shipping Bills, Bills of Lading (B/L), Airway Bills (AWB), Certificates of Origin, and other export documents.
- Experience in handling agricultural export documentation including Phytosanitary, Fumigation, Health, Quality, and Weight Certificates.
- Sound knowledge of Letter of Credit (LC), UCP 600, DP, DA, TT transactions, document negotiation, and banking procedures.
- Strong understanding of DGFT, Customs, APEDA, FSSAI, RBI, GST, and international export compliance.
- Good knowledge of INCOTERMS 2020, export-import procedures, and international trade regulations.
- Expertise in freight forwarding, shipping line coordination, Customs House Agent (CHA) coordination, and export logistics.
- Hands-on experience with ICEGATE, DGFT Portal, e-Sanchit, EDPMS, RoDTEP, Duty Drawback, and export incentive schemes.
- Proficiency in ERP systems, export documentation software, and Microsoft Office, especially MS Excel.
- Strong knowledge of export payment documentation, trade finance, and foreign exchange procedures.
- Excellent attention to detail with a high level of documentation accuracy.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent verbal and written communication skills with internal and external stakeholders.
- Strong organizational, time management, and multitasking abilities to manage multiple export shipments.
- Effective stakeholder management, customer relationship management, and cross-functional coordination skills.
- High professionalism, integrity, confidentiality, and adaptability to changing international trade regulations.
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