Front Office Executive
- Building client relation
- To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ enquires etc
- Fluent in communication
- Read & initial pass on logbook & front office bulletin boards & keep update & current
- Understand & use properly mail, parcel, message, etc,. Delivery
- Know about company’s operation
- Proper telephone manners
- Good in personality
- answering visitors' enquiries
- Ensuring customer satisfaction through proper handling of customer service team.
- Managing customer relationship in the face of increasing competition
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