- Manage communication to the clients
- Raise tickets and pass them to the concerned person
- Responsible for communication with the clients
- Resolve service-related problems
- A Project Coordinator primarily assists the project base team, focusing mostly on managing schedules and the distribution of any sales documentation.
- You must be able to efficiently respond to any online or telephone queries in a calm and friendly manner.
- The Project Coordinator must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.
- A Project Coordinator must be organised and possess a high level of administration ability to effectively manage paperwork.
- Due to the volume of communication that will be required with the client, the Project Coordinator must possess excellent customer service skills.
- You must be proficient in Microsoft Office and any other software related to the Sales or Domestic Removals industries.
- Clear Communication (both written and spoken)
- Problem Solving
- Decision making
- Basic Knowledge of IT
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