
- Coordinate domestic and international travel arrangements for employees, senior management, project teams, service engineers, customers, suppliers, and business visitors.
- Manage flight, train, hotel, rental car, airport transfer, and local transportation bookings.
- Prepare detailed travel itineraries covering flights, accommodation, transportation, meetings, and project-site visits.
- Review travel requests, approvals, budgets, employee preferences, and business requirements before making bookings.
- Ensure all travel arrangements comply with company policies, approved budgets, and established procedures.
- Coordinate travel for installation, commissioning, service, inspection, exhibitions, customer meetings, training programs, and project activities.
- Manage visa applications, invitation letters, travel insurance, appointments, and other international travel documentation.
- Track passport validity, visa status, visa expiry dates, and destination-specific travel requirements.
- Collect and verify required travel information, documents, preferences, and special requirements from travelers.
- Liaise with travel agencies, airlines, hotels, visa consultants, transportation providers, and approved travel partners.
- Compare fares, hotel rates, availability, cancellation terms, and travel options to ensure cost-effective arrangements.
- Maintain strong relationships with travel vendors and resolve booking, billing, service, and documentation issues.
- Monitor flight and transportation schedules and communicate delays, cancellations, and itinerary changes promptly.
- Handle last-minute changes, cancellations, postponements, rebooking, missed connections, and urgent travel requirements.
- Provide timely travel assistance to employees, management, and business visitors before, during, and after their trips.
- Coordinate airport pickups, drop-offs, intercity transportation, local transfers, rental vehicles, and site transportation.
- Share confirmed tickets, hotel vouchers, transportation details, visa updates, and final itineraries with travelers and concerned stakeholders.
- Maintain accurate travel records, employee travel profiles, booking logs, approval records, passport details, and visa information.
- Maintain travel calendars and trackers for upcoming trips, pending approvals, visa status, and project travel schedules.
- Coordinate with HR, Administration, Finance, Projects, Sales, Service, Engineering, Automation, and management teams regarding travel requirements.
- Support travel arrangements for exhibitions, conferences, customer visits, supplier meetings, business events, and training programs.
- Track travel expenses, invoices, advances, receipts, cancellations, refunds, and other travel-related financial transactions.
- Coordinate with Finance and Accounts for invoice verification, expense reconciliation, reimbursements, refunds, and vendor payments.
- Monitor travel expenditure against approved budgets and identify opportunities for cost optimization.
- Prepare travel MIS and reports while maintaining confidentiality of employee, management, financial, passport, visa, and business travel information.
- Strong expertise in coordinating domestic and international corporate travel arrangements, including flights, hotels, transportation, and complex itineraries.
- Excellent knowledge of travel planning, booking procedures, visa processing, immigration requirements, travel insurance, and international travel documentation.
- Strong vendor management skills with travel agencies, airlines, hotels, visa consultants, transportation providers, and other service partners.
- Excellent negotiation and cost-control abilities for securing competitive corporate travel rates and optimizing travel budgets.
- Strong organizational and time-management skills for managing multiple travel requirements, schedules, and priorities simultaneously.
- Excellent communication and interpersonal skills for coordinating with employees, senior management, business visitors, customers, suppliers, and external vendors.
- Strong attention to detail in bookings, itineraries, travel documents, approvals, invoices, expense records, and travel trackers.
- Excellent problem-solving abilities for managing last-minute changes, cancellations, delays, rebooking, and emergency travel situations.
- Good understanding of corporate travel policies, approval procedures, expense management, compliance requirements, and business travel practices.
- Strong cross-functional coordination skills with HR, Administration, Finance, Projects, Sales, Service, Engineering, Automation, and management teams.
- Proficiency in maintaining travel calendars, employee travel profiles, booking records, passport and visa trackers, vendor databases, and travel documentation.
- Good analytical and reporting skills for monitoring travel expenses, budgets, vendor performance, and cost-saving opportunities.
- Proficiency in MS Office, particularly Excel, Word, Outlook, and relevant travel booking or management platforms.
- Strong customer-service orientation with the ability to provide professional and timely support to travelers before, during, and after business trips.
- Ability to coordinate travel for international projects, installation, commissioning, service visits, exhibitions, conferences, customer meetings, and business events.
- Strong confidentiality and information-management skills when handling sensitive employee, management, passport, visa, financial, and business travel information.
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