We would like to take this opportunity to introduce
Whiteice Network | 360° Recruitment Service Provider as an emerging Recruitment Company based at Ahmedabad - Gujarat | INDIA.
We have a position matching your profile. Requirement is as follows.
Before Applying For This Position, Please Read Full Description Carefully....
Human Resource Executive – WNRHE14052025
Company Overview
A leading B2B Travel Portal, the company serves travel agents, tour operators, and corporate clients worldwide. With a strong global presence, they offer end-to-end travel solutions including hotel bookings, flights, transfers, holiday packages, and travel technology support. Their goal is to empower travel businesses with seamless access to global inventory, competitive pricing, and advanced booking tools to help them grow efficiently.
Job Overview
They are seeking an experienced and proactive Human Resource Executive to join our growing team. The ideal candidate will be responsible for managing end-to-end HR functions including recruitment, onboarding, employee engagement, compliance, and performance management. As a core member of our HR team, you will play a key role in building a positive work culture and supporting our dynamic, globally connected workforce.
Key Responsibilities
- Manage the complete recruitment lifecycle including job postings, resume screening, interviews, background checks, offer roll-outs, and onboarding.
- Develop hiring strategies tailored to the travel industry’s needs (e.g., multilingual skills, destination knowledge, and customer service orientation).
- Source candidates through online portals, social media, travel schools, and industry platforms.
- Administer relevant assessments like language proficiency and customer service simulations to ensure candidate suitability.
- Design and deliver engaging onboarding programs to introduce new hires to the company’s culture, values, systems, and policies.
- Ensure new employees are equipped with the tools and support needed for success.
- Coordinate and support performance appraisal processes, goal setting, and KPI tracking in collaboration with department heads.
- Provide guidance on feedback and performance improvement plans.
- Identify skill gaps and implement training programs on travel products, booking systems, customer service, sales techniques, leadership, and compliance.
- Utilize various methods including workshops, e-learning, and on-the-job training. Evaluate program effectiveness and adjust as needed.
- Organize team-building activities, recognition programs, employee events, and satisfaction surveys.
- Drive internal communication initiatives such as town halls, newsletters, and policy updates to maintain a positive and transparent work environment.
- Draft and implement HR policies, SOPs, and organizational charts.
- Ensure adherence to Indian labor laws and global HR standards.
- Communicate policies clearly and apply them consistently.
- Maintain accurate employee records and ensure data privacy through efficient use of HRIS/HRMS. Generate HR reports and provide insights on metrics like turnover, recruitment efficiency, and training impact.
- Support payroll processing, manage leave and attendance records, and oversee benefits such as health insurance, retirement plans, and paid time off.
- Conduct salary benchmarking and ensure competitive compensation structures.
- Address employee concerns and grievances promptly and professionally.
- Foster a respectful and supportive work environment across all levels.
- Align HR practices with business goals, support organizational change initiatives, and contribute to long-term workforce planning in collaboration with leadership.
- Apply a deep understanding of travel industry dynamics to recruitment, training, and policy-making. Promote customer service excellence, multilingual hiring, cultural sensitivity, and adaptability to market fluctuations.
Key Skills
- In-depth knowledge of HR practices within the travel and service industry.
- Proven expertise in recruitment, talent acquisition, and candidate evaluation.
- Ability to source talent through diverse channels including travel-specific platforms.
- Experience in onboarding programs tailored to travel roles and customer service functions.
- Proficiency in performance management, KPI tracking, and employee development.
- Strong employee relations and grievance handling with empathy and professionalism.
- Thorough understanding of HR compliance, labor laws, and international HR standards.
- Skilled in policy drafting, SOP creation, and consistent policy implementation.
- Competent in payroll processing, benefits administration, and compensation benchmarking.
- Proficiency in HRMS/HRIS platforms for data management and reporting.
- Ability to generate, interpret, and present HR analytics for strategic decisions.
- Training and development expertise including needs analysis, delivery, and evaluation.
- Customer-first mindset with an internal service orientation.
- Cultural sensitivity and ability to support a multicultural and multilingual workforce.
- Strong communication skills – both verbal and written – across all levels.
- Excellent interpersonal skills and team collaboration abilities.
- Conflict resolution and problem-solving skills in diverse workplace situations.
- Effective time management, multitasking, and organizational capabilities.
- High adaptability and flexibility in a dynamic, fast-changing industry.
- Emotional intelligence with strong empathy in employee interactions.
- Strategic thinking aligned with business objectives and growth goals.
- Sound business acumen with understanding of the travel industry's market dynamics.
- Leadership qualities with the ability to initiate and drive HR projects.
- Integrity, confidentiality, and ethical conduct in all HR dealings.
- Presentation and facilitation skills for training, inductions, and employee sessions.
- Workforce planning capabilities with foresight into future talent needs.
- Familiarity with travel-specific regulations, roles, and industry trends.
- Multilingual communication (highly advantageous) in global B2B settings.
Salary
₹40000/- to ₹60000/- pm (Best in the Industry for Qualified Candidate)
Industry
Travel Industry
Age Limit
Maximum 40 YearsEducation
Any MBA / Graduate candidate with Human Resource Management skills can apply for this position. Travel Industry / Relevant Industry on Priority...
Experience
Minimum 3 to 5 years of experience as a Human Resource Executive in Travel Industry / Relevant Industry can apply for this position...
Location
Ahmedabad - Gujarat | India
How to Apply
Call us on mention numbers OR Mail Us with the Subject Line Human Resource Executive
If you are eligible for this requirement then please message us on our
WhatsApp Number 9510356364 with your updated resume.
Support Team,
Whiteice Network | 360° Recruitment Service Provider
whiteicenetwork.in | jobs@whiteicenetwork.in | #whiteicenetwork
WhatsApp Number : 9510356364
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