We have a position matching your profile. Requirement is as follow.
Before Applying For This Position, Please Read Full Description Carefully....
Airline Ticketing Executive – WNMATE21082024
- Issuing tickets and managing reservations for customers.
- Providing detailed information about prices, availability, and event details.
- Handling customer queries and resolving ticketing issues.
- Maintaining accurate records of transactions and customer interactions.
- Collaborating with team members to enhance the overall ticketing process.
- Answer customer inquiries regarding airline flights, schedules and fares
- Book and issue tickets, process ticket changes and refunds.
- Assign seats, check baggage and direct passengers to their flights.
- Ensure compliance with airline regulations and security procedures.
- Provide passengers with assistance in any special needs such as wheelchairs or unaccompanied minors.
- Assist customers with booking flights, modifying reservations, and managing cancellations.
- Process e-tickets, re-issue, and refunds following airline policies.
- Provide information about available flights, fares, schedules, and travel destinations.
- Handle customer inquiries via phone, email, and in-person.
- Provide assistance with check-in, baggage, and other travel-related services.
- Resolve issues related to flight schedules, delays, and cancellations.
- Work closely with airline representatives to confirm bookings and manage ticketing processes.
- Update customers on any changes or requirements set by the airlines.
- Ensure all customer details are accurately recorded in the ticketing system.
- Maintain knowledge of airline rules, regulations, and travel documentation requirements (passports, visas, etc.).
- Promote additional travel services such as insurance, hotel bookings, and car rentals.
- Strive to meet sales targets and contribute to the growth of the company.
Key Skills
- Good customer service skills.
- Computer literacy.
- Knowledge of airline policies and procedures.
- Ability to multitask.
- Excellent problem-solving skills.
- Strong communication and interpersonal skills.
- Proficiency in Global Distribution Systems (GDS) like Amadeus, LCC, Galileo, or Sabre.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Ability to handle multiple bookings accurately and efficiently.
- Capable of resolving customer issues swiftly and effectively.
- Proficiency in English and knowledge of additional languages is an advantage.
Salary
20000/- to 50000/- pm (Best in the Industry for Qualified Candidate)
Industry
Travel and Ticketing Industry
Age Limit
Maximum 45 YearsEducation
Any Graduate with IATA Foundation Course or Amadeus Training Course can apply for this position...
Experience
Minimum 1 to 5 years of experience as a Airline Ticketing Executive / Ticketing Executive / Travel Executive in Travel Industry can apply.
Location
Ahmedabad – Gujarat | India
How to Apply
Call us on mention numbers OR Mail Us with the Subject Line Service Engineer
If you are eligible for this requirement then please message us on our
WhatsApp Number 9510356364 with your updated resume.
Support Team,
Whiteice Network | 360° Recruitment Service Provider
whiteicenetwork.in | jobs@whiteicenetwork.in | #whiteicenetwork
WhatsApp Number : 9510356364
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