
Job Overview
- Handle day-to-day office administration and branch-level coordination.
- Manage documentation, data entry, filing. (physical & digital)
- Maintain attendance records, leave registers, and daily staff reporting.
- Track branch expenses, maintain stock registers, and petty cash handling.
- Raise invoices, follow up for payments, and assist with billing reconciliation.
- Coordinate with field staff and technicians for timely service execution.
- Schedule pest control appointments and route planning for service teams.
- Ensure availability of pest control materials, safety kits, and equipment.
- Handle client calls, walk-ins, and resolve basic service-related queries.
- Prepare and submit daily, weekly, and monthly MIS reports.
- Maintain branch compliance records. (FSSAI, MSDS, etc. where applicable)
- Support recruitment of local staff and assist in onboarding formalities.
- Assist in staff performance tracking and internal communication.
- Liaise with vendors for office maintenance and material procurement.
- Ensure branch hygiene, safety, and adherence to SOPs.
- Coordinate logistics for outstation services or bulk orders.
- Ensure smooth communication between branch and Head Office.
- Maintain service feedback records and coordinate for complaint resolution.
- Maintain records of raw materials, inventory levels, purchase orders, and production schedules.
- Ensure sufficient and economical stock of office and production materials.
- Coordinate with departments like Production, Quality Control, Logistics, for seamless functioning.
- Handle procurement, vendor management, and utility coordination.
- Maintain documentation such as invoices, purchase orders, compliance papers, and audit support files.
- Maintain employee data, visitor logs, calendars, meeting notes, and other critical records.
- Track internal task assignments and follow-ups across departments.
- Assist with outbound / inbound calls, customer communication, and follow-ups.
- Create and maintain a customer database, track orders, and assist in quotation preparation.
- Help with drafting sales reports, proposals, and coordinating with clients for demos and meetings.
- Coordinate between marketing, sales, and production to ensure smooth order flow and customer satisfaction.
- Draft official communication on behalf of senior management — including letters, emails, presentations, and reports.
- Maintain confidentiality of sensitive information and ensure professional conduct.
- Assist in corporate events, seminars, expos, and client meetings — including logistics and promotional coordination.
- Strong organizational and multitasking abilities.
- Good command of MS Office. (Excel, Word, Outlook)
- Excellent communication and interpersonal skills.
- Basic knowledge of billing, documentation, and office protocols.
- Ability to work independently and take ownership of tasks.
- Knowledge of pest control industry operations. (preferred but not mandatory)
- Prior experience in service or field-based companies is an added advantage.
- Ability to multitask, prioritize, and work effectively under pressure in a fast-paced manufacturing environment.
- High attention to detail and accuracy in data handling, costing, and production scheduling.
- Professional demeanor with a pleasant personality and excellent interpersonal skills for vendor coordination, client interaction, and interdepartmental liaison.
- Proactive and solution-oriented mindset, with the ability to anticipate operational needs and streamline communication.
- Strong skills in report preparation, calendar management, and travel planning to support executive-level tasks.
- Familiarity with project management tools and task tracking systems to monitor progress and deadlines.
- Clear communicator with the ability to present ideas with conviction and maintain transparency in documentation and updates.
- Skilled at negotiation, follow-up, and maintaining long-term vendor and customer relationships.
- Commercially aware and comfortable managing sensitive or confidential information with integrity.
- Energetic, self-motivated, and committed to continuous improvement in performance and efficiency.
Contact us today to know how you can
How to Apply
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