We would like to take this opportunity to introduce Whiteice Network | 360° Recruitment Service Provider as an emerging Recruitment Company based at Ahmedabad - INDIA.
We have a position matching your profile.
Hardware Support Engineer - WNKHSE09062021
- 60% Traveling Must
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
- Properly escalate unresolved issues to appropriate internal teams. (e.g. software developers)
- Provide prompt and accurate feedback to customers.
- Refer to internal databases or external resources to provide accurate tech solutions.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- Maintain jovial relationships with clients.
Key Skills
- Proven work experience as a Technical Support Engineer, Desktop
- Hands-on experience with Windows/Linux/Mac OS environments.
- Good understanding of computer systems, mobile devices and other
- Ability to diagnose and troubleshoot basic technical issues.
- Familiarity with remote desktop applications and help desk software.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- Additional certification in Microsoft, Linux, Cisco or similar technologies
Salary
₹12000/- to ₹22000/- pm (Best in the Industry for Qualified Candidate)
Industry
IT Hardware Industry
Age Limit
Maximum 40 Years
Education
Any Diploma Computer / Electronics / Computer Hardware Passout candidate can apply
for this position.
Experience
Minimum 1 to 2 Years of Experience as an IT Support Engineer / Desktop Engineer / Hardware Support Engineer.
Location
Ahmedabad - Gujarat
How to Apply
Call us on mention numbers OR Mail Us with the Subject Line "Hardware Support Engineer"
If you are eligible for this requirement then please message us on our WhatsApp number 9510356364 with your updated resume.
For more knowledge follow us on LinkedIn https://www.linkedin.com/company/whiteicenetwork
Support Team,
Whiteice Network | 360° Recruitment Service Provider.
whiteicenetwork.in | whiteicenetwork@gmail.com | #whiteicenetwork
WhatsApp Number: 9510356364
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Also, kindly forward this mail to someone who might be interested in the same & references are also welcome.
Also, kindly forward this mail to someone who might be interested in the same & references are also welcome.
NOTE: IF NOT MATCHING TO YOUR CURRENT PROFILE THEN KINDLY DO NOT REPLY & PLEASE IGNORE THE MAIL, AS IT IS A BULK MAILER.
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