We would like to take this opportunity to introduce
Whiteice Network | 360° Recruitment Service Provider as an emerging Recruitment Company based at Ahmedabad - Gujarat | INDIA.
We have a position matching your profile. Requirement is as follows.
Before Applying For This Position, Please Read Full Description Carefully....
Inside Sales Executive – WNTISE23072025
Company Overview
They are a dynamic and rapidly growing HealthTech company specializing in online medical consultations, personalized wellness plans, and digital health monitoring. Their mission is to make quality healthcare accessible anytime, anywhere, through innovative technology, certified doctors, and expert health coaches. As part of the booming telehealth industry, they aim to transform the way people manage their health and well-being from the comfort of their homes.
Job Overview
As an Inside Sales Executive, you’ll be at the forefront of the telehealth revolution, helping individuals understand and access cutting-edge digital healthcare solutions. You'll work with certified doctors, health coaches, and technology experts to build trust with potential clients and convert inquiries into loyal customers.
Key Responsibilities
- Call leads from data and pitch Care Programs and other health-related services.
- Generate and follow up on leads from marketing campaigns, digital platforms, referrals, and web traffic.
- Conduct inbound and outbound sales calls to convert prospects into paying customers.
- Engage with potential customers via phone, email, WhatsApp, chat, and social media to understand their healthcare needs.
- Work closely with marketing and growth teams to activate and convert campaign leads.
- Qualify leads by assessing customer needs, pain points, and interest in telehealth services.
- Prioritize and manage a pipeline of qualified leads to maximize conversion rates.
- Deliver consultative sales pitches tailored to individual customer health and wellness goals.
- Present and explain features, pricing, and benefits of online consultations, wellness plans, and digital health monitoring services.
- Conduct virtual product demonstrations to showcase the platform’s features and user experience.
- Manage the entire sales cycle from initial contact to deal closure.
- Prepare and present proposals, negotiate terms, and close sales.
- Address objections and provide accurate responses to client inquiries.
- Collaborate with marketing, tech, customer success, and growth teams to ensure smooth onboarding and high customer satisfaction.
- Maintain and update CRM systems (e.g., Salesforce, HubSpot, Zoho) with accurate data on leads and interactions.
- Meet and exceed monthly, quarterly, and annual sales targets and performance KPIs.
- Maintain a quality score as evaluated by the reporting manager and training team.
- Learn and implement effective sales strategies to improve individual and team performance.
- Upsell and cross-sell relevant wellness services and programs to existing customers.
- Build and maintain strong client relationships to encourage renewals and referrals.
- Provide exceptional customer service and support throughout the sales journey.
- Create, manage, and track customer requests using internal tools and systems.
- Be responsible for customer retention and prevent churn across the customer base.
- Oversee inbound and outbound communication channels (phone, email, and social media) for quality assurance.
- Measure and track Net Promoter Score (NPS) and Customer Survey feedback and work on improvement initiatives.
- Provide insights into client-to-business interactions to improve customer experience.
- Interview customers who stop reordering to identify dropout reasons and reduce churn.
- Maintain ongoing relationships with existing customers, contributing to repeat conversions.
- Participate in ongoing training programs to enhance product knowledge and selling skills.
- Ensure compliance with internal sales policies, procedures, and quality standards.
- Identify and address areas for improvement in the sales and customer interaction process.
- Engage actively in key customer engagement activities over social media.
- Analyze and report on sales and customer performance metrics regularly.
- Work on problem-solving strategies to iterate objectives and make solutions more customer-centric.
- Be on the front line of the business, consistently interacting with customers and gathering feedback.
- Mentor and support junior sales team members where applicable, sharing knowledge and best practices.
Key Skills
- Excellent verbal and written communication skills to engage with customers, understand their needs, and deliver compelling pitches.
- Strong telephonic and virtual sales pitching skills with the ability to clearly articulate product value.
- Proven ability in lead generation and qualification through multiple channels like email, social media, and cold calling.
- Expertise in consultative selling by identifying customer pain points and offering tailored health solutions.
- End-to-end sales cycle management including follow-ups, negotiation, and deal closure.
- Proficiency in CRM tools such as Salesforce, HubSpot, or Zoho for lead tracking, pipeline management, and reporting.
- Ability to deliver engaging product demonstrations and presentations virtually.
- Strong customer relationship management skills focused on long-term engagement and retention.
- Effective upselling and cross-selling abilities to maximize revenue from each client interaction.
- Target-driven and result-oriented mindset with a consistent track record of meeting or exceeding sales quotas.
- Working knowledge of HealthTech products, telehealth services, and wellness plan structures.
- Strong negotiation and persuasion skills to handle objections and close deals effectively.
- Ability to manage and nurture sales pipelines while prioritizing high-value prospects.
- Excellent collaboration and coordination skills for working closely with marketing, product, and growth teams.
- Deep understanding of the competitive landscape and market trends within the digital health industry.
- Efficient time management and multitasking abilities to handle multiple leads and tasks simultaneously.
- Adaptability to dynamic startup environments with changing tools, goals, and strategies.
- Problem-solving and critical thinking skills to resolve customer queries and streamline the sales process.
- High emotional intelligence and empathy for understanding healthcare-related concerns and building trust.
- Basic data analysis and reporting skills for tracking performance and sales trends.
- Quick learning agility and a willingness to improve through feedback and training.
- Familiarity with digital tools and health applications used in teleconsultation and monitoring.
- Solid email marketing skills for nurturing leads and driving engagement.
- Ability to craft personalized sales strategies for different customer personas.
- Self-motivated, resilient, and capable of maintaining high energy and focus under pressure.
- Proficiency in virtual meeting platforms for online demos and consultations.
- Strong comprehension and pitching skills with a laser focus on revenue generation.
- Proven experience in sales within the health and wellness sector is a strong plus.
- Understanding of healthcare compliance and data privacy standards (e.g., HIPAA, Digital Personal Data Protection Act – India).
Salary
₹40000/- to ₹60000/- pm (Best in the Industry for Qualified Candidate)
Industry
HealthTech Industry
Age Limit
Maximum 45 YearsEducation
Any Graduate / Relevant Candidate with Online Medical Consultation / Healthcare BPO / Medical BPO / Any HealthTech Related BPO / Relevant Skills Knowledge can apply for this position.
Experience
Minimum 2 to 4 years of experience as a Inside Sales Executive / Relevant can apply for this position... Online Medical Consultation / Healthcare BPO / Medical BPO / Any HealthTech Related BPO / Relevant Industry on Priority....
Location
Noida - Uttar Pradesh and Bengaluru (Bangalore) - Karnataka | India
How to Apply
Call us on mention numbers OR Mail Us with the Subject Line Inside Sales Executive
Support Team,
Whiteice Network | 360° Recruitment Service Provider
whiteicenetwork.in | jobs@whiteicenetwork.in | #whiteicenetwork
Call Us on : 9510356364
Related Keywords
Telemedicine, Telehealth, Digital Health, HealthTech, Virtual Consultations, Online Medical Consultations, Remote Patient Monitoring, Wearable Tech, mHealth, Digital Healthcare Platform, Personalized Wellness, Preventive Healthcare, Chronic Care Management, Virtual Doctor Appointment, Remote Diagnosis, Health Apps, Healthcare Technology, Connected Health, Video Consultation, AI in Healthcare, Inside Sales, Lead Generation, Consultative Selling, Inbound Sales, Outbound Sales, Sales Funnel, Sales Pitch, Deal Closure, B2C Sales, Direct Sales, Sales Conversion, Customer Acquisition, CRM Software, HubSpot, Salesforce, Target Achievement, Revenue Generation, Pipeline Management, Subscription Model, Recurring Revenue, Patient Engagement, Custom Wellness, Tailored Health Plans, Individual Health Coaching, Chronic Disease Management, Digital Health Monitoring, Health Trackers, Holistic Health, Anytime/Anywhere Healthcare, Affordable Healthcare, Online Doctor India, Telemedicine India, Virtual Consultation India, Digital Health Platforms India, Personalized Health Plans India, Arogya, Accessible Medical Services, Affordable Healthcare India, Wellness Programs India, Healthcare Apps India, Sales KPIs, Sales Analytics, Performance Tracking, Objection Handling, Negotiation Skills, Communication Skills, Prospecting, Client Communication, Customer Experience (CX), Lead Management Systems.
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