They bridge gaps in healthcare, promoting efficient, patient-centric care and optimizing outcomes across the healthcare spectrum.
Job Overview
The company seeks a proactive and results-oriented Inside Sales Executive to become an integral part of their team at a leading online medical consultation firm. This pivotal role is essential for driving revenue growth, fostering robust client relationships, and championing the accessibility of high-quality healthcare through their innovative platform.
- Research and identify potential customers through various channels (e.g., email, phone, social media).
- Qualify leads by understanding their needs and matching them with our services.
- Make outbound calls to prospective clients and explain service offerings.
- Conduct regular follow-ups with leads to ensure high conversion rates.
- Understand customer pain points and provide tailored solutions.
- Upsell and cross-sell additional services to existing customers.
- Provide virtual product demonstrations and explain features in detail.
- Stay updated with the latest trends in online medical consultation.
- Track leads, opportunities, and conversions using CRM software.
- Prioritize high-value leads and allocate time effectively to meet targets.
- Build trust and rapport with customers to foster long-term relationships.
- Address objections and concerns professionally and convincingly.
- Share insights from customer interactions with the marketing and product teams.
- Contribute to the development of sales strategies and campaigns.
- Prepare daily, weekly, and monthly sales reports.
- Analyze sales data to identify trends and areas for improvement.
- Monitor competitors and market trends to identify opportunities.
- Suggest improvements to our offerings based on customer feedback.
- Ensure smooth onboarding for new clients, including guiding them through the platform.
- Provide post-sales support to enhance customer satisfaction.
- Strong persuasive and negotiation abilities.
- Excellent verbal and written communication skills.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office tools.
- Ability to conduct online product demonstrations effectively.
- Strong customer service orientation and active listening skills.
- Ability to build trust and establish long-term client relationships.
- Ability to analyze customer needs and provide appropriate solutions.
- Strong problem-solving skills to handle objections and queries.
- Ability to prioritize tasks and manage time effectively.
- Detail-oriented with strong organizational skills.
- Willingness to adapt to changing sales targets and customer needs.
- Resilience to handle rejection and continue striving for success.
- Basic understanding of the healthcare sector and online consultation trends.
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